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INTERNATIONAL RELOCATION

Moves within the city, across the country, or overseas — we do it all.

Our Origin Services

Household moving services require a lot of planning and there are many things to think about. This starts with the pre-move survey to assess the volume, inform you about the required shipping documents and will be completed with the packing appointment.

Our Origin services include:

  • Pre-Move survey with in 24 hours

  • Insurance Service

  • Furniture disassemble, Packing and loading of all furniture and contents of boxes by highly skilled and experienced packing team

  • Haulage of containers or lift vans from residence (accessibility permit)

  • Warehouse and Storage facilities

  • Customs Clearance and export formalities

Our Destination Services

At destination, our office or affiliate will contact and assist you with the import formalities. It is important to furnish all necessary papers as advised prior to your destination arrival. Late submission of your proper papers can incur demurrage and storage fees.

Our destination services include:

  • Customs Clearance and import formalities

  • Haulage of containers or lift vans to residence (accessibility permit)

  • Unloading and unpacking of all furniture and contents of boxes placed on table top/flat surface

  • Positioning or furniture in respective rooms

  • Removal of debris (On day of delivery)

  • Delivery order for condition report must be noted as it represents the delivery status which in an unlikely event that a claim is warranted, the report must be turned to the insurance company

  • If other optional services are requested, (e.g. handyman, valet and cleaning services, home search, orientation programs, etc…) additional charges will apply

  • Performance report form for your feedback. 

Insurance

Our Peace of Mind assurance is completed by United Relocation’s Transit Insurance policy. With our 90 days transit cover (Including storage at either origin or destination) you will know that your shipment is well protected against a comprehensive range of risks

What is included in the insurance coverage?

  • Full Replacement Value – The Value of your item should reflect the actual cost of replacement which include freight cost and original place of purchase 

  • Water Damage – Goods damage by sea or rain water

  • Mold and Mildew – due to humidity or atmospheric condition. use of ‘Absormatic Absorbent’ for prevention

  • Mechanical and Electrical Derangement – In the event of internal multifunctioning of electronic goods. All items must be proven in serviceable condition prior to packing

  • Pairs and Sets – If a pair or set is damage, the insurance company will compensate your loss and retail ownership of the remaining item or set.

  • No Deductibles

What is excluded?

  • ​Damage cause by pest infestation, rusk, bank notes, jewelry, flora, personal documentations, fluids and effects not professionally. Owner packed items will be covered for only loss and contents listed.

Fine Arts Relocation

RELIABILITY in moving your expensive painting or priceless artifacts? Whether it is a “Traveling” or “Collections” artwork, United Relocation’s Fine Arts Relocations will move your precious possessions to your destination with the utmost care.

Definitely not a drop of mold with United but “Peace of Mind”

Tracking System

As part of our service policy, we are able to provide you with the status of your shipment via our traffic controller on a 24 hourly basis. We save you the inconvenience of your tracking your owner shipment. 

Frequently Asked Questions

What types of cargo do you handle?

We handle a wide range of cargo, including general freight, oversized equipment, perishable goods, hazardous materials, and time-sensitive deliveries. Contact us for custom logistics solutions tailored to your shipment.

Do you provide international shipping services?

Yes, we offer reliable international shipping services to destinations worldwide. Whether it’s air, sea, or land freight, we ensure secure and timely delivery with full documentation support.

How can I get a quote for my shipment?

You can request a quote by filling out the form on our website or contacting our customer service team. Just provide shipment details such as origin, destination, weight, and dimensions, and we’ll get back to you with a customized quote.

Can I track my shipment in real time?

Absolutely. We provide real-time shipment tracking through our online portal. You’ll receive a tracking number once your shipment is dispatched, allowing you to monitor its status at every stage.

Do you offer customs clearance services?

Yes, we provide comprehensive customs clearance services to ensure smooth and hassle-free import and export. Our experienced team handles all necessary documentation and compliance requirements.

Our Workers